Frequently Asked Questions
1. When is the next shipment of the subscription box?
Shipments go out at the end of the month. This is to allow time for as many people as possible to sign up for the box for that month.
2. Are your dice balanced?
Yes. BUT. In reality all dice regardless of manufacturer are a little unbalanced. Some people want perfect casino standards for the balance of their dice. We can't get there. These dice are for casual play not for gambling. In short, if you are happy with Chessex dice balance, you're probably going to be happy with our dice. If you are unhappy, see question three below. :)
3. I am not impressed by my order or this month's box. Now what?
If you are not satisfied with your box reach out to us. We will work with you on getting you a replacement or refund. Above all else we want happy customers... ok, so we really want to sell dice above all else but happy customers is a CLOSE second. :)