Dice Envy receives many common questions, so we wanted to take an opportunity to answer some of the most frequent ones. If you have a question that has not been answered on this page, we encourage you to reach out.
1. When is the next shipment of the subscription box?
Shipments go out around the last quarter of the month. We do this to allow as many people as possible to sign up for the box for that month.
2. Are your dice balanced?
Yes. BUT. In reality, all dice, regardless of manufacturer, are a little unbalanced. Some people want perfect casino standards for the balance of their dice. We can't get there. These dice are for casual play, not for gambling. In short, if you are happy with Chessex dice balance, you're probably going to be satisfied with our dice. If you are unhappy, see question three below. :)
3. I am not impressed by my order or this month's box. Now what?
If you are not satisfied with your box, please reach out to us. We will work with you on getting you a replacement or refund. Above all else, we want happy customers.
4. What materials are your dice made from?
In general, the materials are either resin, acrylic, metal, wood, or gemstone. It depends on the month.
5. Where are your dice made?
The dice are made across the world by different partners. So far, we work with companies in Russia, Poland (Q-Workshop), and Hong Kong.
6. Do you do requests?
We used to, but we found that we are too small of a company to cope with custom orders at this time, so they are no longer available.
7. Where can we get special deals and discounts?
For deals, there are a few ways. We run specials through our Twitter, Instagram, Facebook Fan page, and email newsletter. There is a new code released every week via our newsletter. Also, we have partnerships with a bunch of podcasts. They offer our promo codes for discounts.
8. Can you tell us more about each of the dice boxes?
We would be happy to share some information with you about our different dice boxes.
$15 Envy Box
This box includes a custom Dice Envy 10-piece resin dice set. The extra two pieces are a 33mm d20 with our lion as the 20 and a slightly larger d6 with our lion as the 6.
$35 Pride Box
This is where the magic happens. For the most part, this tier is custom sets: Engraved Acrylic, unique metal, wood, or even semi-precious gemstone dice. You really never know what you're going to get. It is like a box of chocolates, but with dice.
$45 Gluttony Box
A grouped up Envy and Pride box, at a discount! Not really much to tell.
$45 - $135 Sloth Box
The Sloth Box is a quarterly version of any of the three boxes above. Don't like getting boxes every month? How about getting them every three months?
9. Are you a re-seller, or do you make your own dice?
Honestly, it is a little bit of both. In some cases, we have indeed created a new style of dice, but since some copyright laws are vague, knock-offs occasionally become available.
We do not sell, rent, or share this information with any third party. We use your information to get your order to you safely. If you opt-in to our newsletter, you will always have the opportunity to unsubscribe at the bottom of each promotional email.
11. I am interested in gaming dice but am new to gaming - any suggestions?
Believe it or not, many people ask this question, so you’re not alone. Dice are cool to look at, and we offer some of the coolest dice around. There is just something about seeing these tumbling acrylic shapes, isn’t there?
12. You can help me with my dice game, sure… but can you help me with my actual game?
Well, we’re not gonna help you with naturally bad rolls, but we do have a variety of blog posts about ways to elevate your gaming sessions. Check out these highlights: